Talep önceliği
Lütfen sorunuzu yazın. Bir destek personeli size en kısa zamanda yanıt verecektir.
Sev Level 1 - Problem causes a complete loss of service across multiple business units. System Down. Sev Level 2 - The problem causes a significant impact on the business unit’s operation. A workaround is not available, however, the main use of the technology can still continue in a restricted manner. Sev Level 3 - The problem impacts operations but a workaround is available and limited use of the technology can continue. Sev Level 4 - Problem causes inconvenience but use of the technology can continue.